Participant Engagement & Retention

$ 40,00

Practical training in the motivation and behavioral factors behind sustained participation — designing programs that keep people engaged beyond initial sign-up.

Description

Getting people through the door for a first session is a different challenge from keeping them engaged across a full program. The factors that drive initial sign-up — novelty, social pressure, a promotional offer — are rarely the factors that sustain participation over time. Understanding what does sustain it, and designing programs deliberately around those factors, is one of the most practically valuable things a recreation professional can develop.

You’ll work with:

  • Motivation frameworks applied to recreation: autonomy, competence, and social connection as drivers of sustained participation
  • Drop-off diagnosis: identifying the program design factors most commonly responsible for participant attrition at different stages
  • Re-enrollment design: building the program experience and follow-up systems that make continued participation the path of least resistance

Timeline: +/- 4 hours

Outcome: A more deliberate approach to participant engagement — with the design frameworks and diagnostic tools to build programs that sustain participation rather than relying on constant new recruitment to replace attrition.

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